Products are returnable with in the applicable return window if you’ve received them in a condition that is physically damaged, has missing parts or accessories, defective or different from their description on the product detail page on tailor Style.

If you report an issue with your Smartphone, Tablet, Mobile we may schedule a technician visit to your location. This visit is scheduled by placing an order with tailor Style through MohallaMall.com Home Services. Subject to MohallaMall Home Services Terms and Conditions, a resolution will be provided based on the technician's evaluation report.

Return will be processed only if:

• It is determined that the product was not damaged while in your possession
• The product is not different from what was shipped to you
• The product is returned in original condition (with brand’s/manufacturer's box, MRP tag intact, user manual, warranty card and all the accessories therein).

If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. MohallaMall shall not be liable in any manner for any misuse or usage of such information.

Products may not be eligible for return in some cases, including cases of buyer's remorse such as incorrect model or color of product ordered or incorrect product ordered.

Products marked as “non-returnable” on the product cannot be returned.

Products may be eligible for replacement only if the same seller has the exact same item in stock.
If the replacement request is placed and the seller does not have the exact same product in stock, we will provide a refund.
Note: If you've received a non-returnable product in a damaged/defective condition, you can Mahalla Mall within 7 days from the delivery of the product.

Mobile Accessories (new and Renewed) 7 Days Replacement/Returnable This item is eligible for free replacement/refund, within 7 days of delivery, in an unlikely event of damaged, defective or different/wrong item delivered to you. For Apple Airpod : please contact apple customer care Please keep the item in its original condition, with MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. 7 Days Replacement only: Power Banks (new and certified refurbished), Headsets (new & certified refurbished), Data Cables(new & certified refurbished) and Travel Chargers & Adapters new & certified refurbished. Non-Returnable: Screen guards, screen protectors and tempered glasses

Clothing and Accessories Category Return Policy Clothing: Tracksuits, Joggers, Bathrobes, Thermals, Jackets, Blazers, Coats, Cardigans, Sweaters, Sweatshirts & Hoodies 7 Day Free Returns & Exchange This item is eligible for return within 7 days of delivery. You can exchange this item for a different size/color or return for a full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement. Clothing: Others (Trousers, Jeans, Shirts, Socks, ethnic wear, clothing accessories etc) 7 Day Free Returns & Exchange This item is eligible for return within 7 days of delivery. You can exchange this item for a different size/color or return for a full refund. Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement. Non-Returnable Items like lingerie/socks/inner-wear are non-returnable due to hygiene conditions. You must not receive any damage or defect items for any further in convenience

Shoes and Accessories 7 Day Free Returns & Exchange This item is eligible for return within 7 days of delivery. You can exchange this item for a different size/color or return for a full refund.
Please keep the item in its original condition, with brand outer box, MRP tags attached, warranty cards, and original accessories in manufacturer packaging for a successful refund/replacement

Any items sold on any special occasion like holy Eid will not be eligible for return or refund after those special occasions. Any items sold on sale offer company have right to return or not.